Privacy Policy | Port City Painting

1. Introduction

Port City Painting LLC ("we," "us," or "our") operates the website portcitypainting.site. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, or engage with our services, including our mobile messaging programs.

2. Information We Collect

We collect both personal and non-personal information to provide you with our high-end painting services:

Personal Information: This includes information you voluntarily provide to us via contact forms, quote requests, or service inquiries. This may include your name, email address, physical address, and phone number.
Non-Personal Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and data collected through cookies and tracking technologies.

3. How We Use Your Information

We use the collected information for legitimate business operations, including:

Providing, operating, and maintaining our website and services.
Responding to inquiries, processing quotes, and managing customer support.
Sending transactional updates, project scheduling details, and service notifications.
Sending marketing communications, promotional offers, and service updates where permitted.

4. SMS Communications & Mobile Messaging

Port City Painting LLC operates a mobile messaging program to better communicate with our clients.

Express Consent: By providing your phone number and checking the explicit, un-pre-ticked consent box on our website forms, you grant express consent to receive text messages from Port City Painting LLC. Consent to receive automated marketing text messages is not a condition of purchasing any goods or services.
Types of Messages: Messages sent via our platform include non-marketing text messages regarding quotes, project updates, scheduling, and service notifications, as well as marketing text messages about special offers, discounts, and service updates.
Message Frequency & Charges: Message frequency varies based on account activity. Standard message and data rates may apply from your wireless provider depending on your mobile plan.
Opt-Out & Support: You can opt out of our mobile program at any time. To stop receiving text messages, reply STOP to any message you receive from us. For assistance, reply HELP or contact us at [email protected].
Mobile Information Non-Sharing Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms and customer support providers. Such providers are contractually required to safeguard your information.

5. Information Sharing

We do not sell, rent, or trade personal information. We restrict access to your personal data to employees, contractors, and third-party service providers who require that information to execute standard business operations on our behalf.

6. Data Protection & Security

We implement a variety of administrative, technical, and physical security safeguards designed to protect the confidentiality and integrity of your personal information from unauthorized access, loss, or alteration.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and understand how visitors interact with portcitypainting.site. You can manage your cookie preferences through your individual browser settings.

8. Your Rights & Choices

You have the right to access, correct, update, or request the deletion of your personal information. If you wish to withdraw your consent for email or SMS communications, you may do so at any time by utilizing the opt-out links provided in our emails or by replying STOP to our text messages.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal details, we will immediately delete it from our systems.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on portcitypainting.site with a revised Effective Date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Legal Business Name: Port City Painting LLC
Website: portcitypainting.site
Support Email: [email protected]